Returns and Exchanges

RETURNS

We accept return shipments within 5 days of purchase. Purchases must be returned in their original packaging and in good condition. In order to return the shipment, please send an email to info@themodernstripes.com with your order number and a list of the items you wish to return.

Items on sale must be returned within 3 days of purchase.

Once your return has been received and accepted, your funds will be processed within 14 business days and refunded to the original payment method with the exception of COD orders, and excluding original delivery costs.

A return delivery fee will be deducted from the refund (15 AED within the UAE) unless the item is genuinely faulty then The Modern Stripes will cover the return shipping cost.

Once the refund is issued, you will be notified via email.

 

EXCHANGES

If you wish to exchange your product, the fastest way is to issue a return, get refunded and place a new order! You can find all the details above under RETURNS.

For any more information or inquiries please contact our customer service at info@themodernstripes.com